We need to collect certain information to investigate the issue and resolve it ASAP.
Please submit a ticket with detailed information below when you face a technical error.
- Client version: you can find it easily in the right bottom corner of the main lobby screen when you access the game.
- Steam ID: 17-digit numbers they can be found in user profile in STEAM
① Click Steam nickname in the top right corner of the Steam Launcher.
② Select Account details
③ You can find Steam ID (17-digit numbers) right below the Steam account name
Ex) ?????'s account
Steam ID: 2058175917592123
- Please submit your game account nickname correctly.
- Let us know if this error keeps occurring over and over or not.
- Please submit a reproduce step for the error in detail.