Steam ID is a 17-digit number that are assigned to your account profile.
For prompt support, please send us Steam Transaction ID or attach the Transaction related screenshot.
Please type the number right below the lobby. e.g.) v.1.3.3.0(475582)v.0.9.0.75
For better support, please submit your location where you play the game.
e.g.) Click the game play button -> Error code appears.
Please describe the issue you are experiencing in detail. Our support team will respond it as soon as possible.
(1) Select Start and enter dxdiag into the search box on the taskbar. (2) Select dxdiag from the results. (3) In the tool, select Save All Information for an easily shared format. (4) Please attach the Dxdiag file in the ticket.
I accept and agree that WONDERPEOPLE, Inc collects and uses personal information for handling the inquiries. (1) Purpose for collecting personal information: Handling inquiries. (2) Corresponding personal information: email address, PC specifications, Character nick name, mobile phone number etc. (3) Retention and usage period: 3years form the collecting. (4) Refusing the collection and usage personal information may cause failure in handling the inquiry. Please note that there might be additional information collection for specific cases.
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